Privacy Policy

AMR Insurance shares your concern for privacy and security. Accordingly, to guard your nonpublic personal information and ensure confidentiality, we maintain physical, electronic and procedural safeguards to comply with applicable laws arising under Title V of the Gramm-Leach-Bliley Act and regulations adopted by the Washington State Office of the Insurance Commissioner. When you do business with our office, we permit only authorized employees and those authorized by law to have access to that information. Ashford McAloon Roberts Insurance Brokers is committed to the establishment and maintenance of appropriate standards to protect information about you.

The following provisions explain our policy relating to the treatment and confidentiality of your personal information.

INFORMATION THAT WE COLLECT

In order to provide services that meet your needs, we collect nonpublic personal information about you from a variety of sources, such as the following:

Applications and other forms that you submit to us, including by telephone or over the Internet;
Your transactions with our affiliates, others, and us such as payment history, account balance, bank account number, or policy coverage information;
Consumer credit reporting agencies;
State agencies responsible for collecting and maintaining driving records, auto title history, and license status;
Public records that contain information about the type, value, condition, and construction of your home.

Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional information will be collected about you.

INFORMATION USE AND DISCLOSURE

We do not share nonpublic personal information about our customers or former customers with nonaffiliated companies except as illustrated below, and as otherwise permitted or required by law.

In the process of providing services or products to you, we may disclose information to:

Other companies who are affiliated with AMR Insurance
Companies or persons at your request;
Companies that provide services to us as we work on matters relating to your policy;
Companies that perform marketing services on our behalf, or to companies with whom we have joint marketing agreements;
Insurance regulators and other governmental entities as required by law.

When we use outside services or other financial institutions to assist with our marketing programs, we do not permit them to use our customer information for any other purpose. Any disclosure of your policy number shall only be to a recipient authorized by law, and only in connection with informing you about our own products or services. We will not disclose your policy number to any party that is not affiliated with us, which would expose you to telemarketing, direct mail marketing, or electronic mail marketing.

We do not share credit information, such as creditworthiness, credit standing, credit capacity, or credit score received with anyone. Under the Fair Credit Reporting Act we are, however, permitted to share information about your transactions or experiences with us (such as payment history) with our affiliated companies.

If at a later date we intend to disclose information that is different from that described above, you will receive a revised privacy notice and, if applicable, an opportunity to opt-out before we make any such disclosure.

Our policies and practices regarding the collection, use and disclosure of information about our former customers are the same as those regarding the collection, use and disclosure of information about our existing customers.

HEALTH CARE INFORMATION

AMR Insurance is also concerned about the confidentiality of your nonpublic personal health information. We have established written policies, standards and procedures for the management of health information. These policies, standards and procedures include provisions relating to the following considerations:

Accessibility to your health information will be limited to those persons who need the information to perform their jobs;
Appropriate training for our employees;
Disciplinary measures for violations of the health information policies, standards and procedures;
Procedures for authorizing and restricting the collection, use or disclosure of nonpublic personal health information;
Methods for exercising the right to access and amend incorrect nonpublic personal health information;
Methods for handling, disclosing, storing and disposing of health information;
Periodic monitoring of our employees’ compliance with our policies, standards and procedures;
Methods for informing and allowing an individual to request specialized disclosure or nondisclosure of nonpublic personal health information as required by law.

AMR Insurance will not disclose nonpublic personal health information about any customer or consumer unless a written or electronic authorization is obtained.

DISPUTES

Any controversy or claim arising out of or relating to our privacy policy shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.

SALE OR TRANSFER OF INTEREST

In connection with the potential sale or transfer of its interests, AMR Insurance and its affiliates reserve the right to sell or transfer your information (including but not limited to your address, name, age, sex, zip code, state and country of residency and other information that you provide through other communication) to a third party entity that:

Concentrates its business in a similar practice or service; and
Agrees to be AMR Insurance’s successor in interest with regard to the maintenance and protection of the information collected; and
Agrees to the obligations of this privacy statement